Remote Care Plan (1 Year)

Bought from EMOTO but not near Tampa? This is your service plan. A year of maintenance support wherever you ride.

• Annual parts kit shipped to you: brake pads (front and rear), chain lube and cleaner, tube or sealant, and platform-specific spares.
• Two scheduled video sessions with an EMOTO tech (FaceTime or Google Meet, 30 minutes each): we walk you through the install, a full inspection, and any adjustments.
• Priority text and phone support for the year, plus error-code and firmware help.
• 10% off parts ordered from EMOTO for the plan year.

E-Bike plan covers pedal-assist and Class 1 to 3 e-bikes. E-Moto plan covers Surron, Talaria, 79Bike, Arctic Leopard, Rerode, Ventus, Strike, Bonnell and similar, and includes a chain in the kit.

Kit ships within 5 business days of purchase. Sessions are booked through our service line. Non-transferable; unused sessions expire at the end of the plan year. Continental US only.